Power an insights-driven culture with our UX research services

Whether you’re just starting a UX research practice or scaling research across your organization, our services help you power an insights-driven culture and accelerate your success. We're with you every step of the way.

Our services

Advance your UX research practice

Benefit from the experience of our global team of research experts to hit the ground running and get the maximum value from the platform and your research. 

Learn best practices, develop custom templates, align stakeholders and make UX research everyone’s business with consulting sessions and change management programs designed to increase your impact.

Our experts work with global experience-leading brands

"UserZoom is the high-performance supercar of research platforms. And you're just an incredible partner too. People are excited to use the tool and then they're also excited to get to talk to your UX research experts."

John Wyatt

UX Research Manager, Bottomline Technologies Inc.

Trust a world-class UX research consultancy team

Our UX experts have a combined 400+ years of experience across the team, several with PhDs in Psychology, Human-Computer Interaction (HCI), and decades of industry expertise.

400+

full-service research projects per year delivered

100%

NPS/CSAT for full-service research delivery team

#1800

UserZoom Academy certificate holders

Our experts

From onboarding to consulting to full-service UX research, UserZoom’s global team of experts have the skills and experience to help you create exceptional UX research projects that deliver business-relevant insights, across the product development lifecycle. 

How our research team have empowered customers

How a $74 billion health insurance provider launched a measurement program

  • They implemented a standardized UX metric to evaluate performance over time
  • The program drives stakeholder buy-in for research-driven UX improvements

How a Fortune 50 multinational investment bank democratized UX research

  • They had a 6x YOY increase in research volume

  • The UX Research team was able to focus on more strategic research questions that required more advanced approaches

Get started on your journey