Exceptional digital experiences need quality insights throughout product development, that's why UserZoom brings together mixed-method research capabilities, world-class UX consultancy, a sophisticated participant recruitment engine, and the measurement and reporting tools to demonstrate business impact.
Get accurate, actionable insights from the right blend of methods, all on one platform
Fast and flexible access to more than 120 million vetted participants worldwide
Demonstrate impact with meaningful UX measurement over time or vs. competitors
Our global team of research experts are with you every step of the way
Uncover opportunities with video-based interviewing and validate designs at scale with behavioral and attitudinal data from click tests, card sorts, tree tests, and surveys.
Get quality insights faster from users anywhere around the world with our remote moderated and unmoderated testing capabilities.
UserZoom is the only UX research solution to become both SOC2 Type I and SOC2 Type II compliant. UserZoom exceeds industry standards for security and confidentiality.
Select the right target audience from our global panel of 120m vetted research participants directly from the platform. Or have the flexibility to recruit as many of your own customers as you need.
Ensure quality insight by recruiting the right number of participants for rapid qualitative testing and make confident, data-driven decisions based on quantitative data from higher sample sizes.
Avoid time-consuming admin with automated participant recruitment for usability studies, along with automated session scheduling and incentive handling.
No matter the research method you choose to inform decision-making, UserZoom's automated reporting makes it fast and efficient to review and share key insights.
Fast access to qualitative insight with automatic video transcriptions, synced playback and search, and quantify insights with NPS, trust and ease-of-use scores.
Automatically get behavioral data on task success rates, time on task, and visual heatmaps. Share this easily understood data with stakeholders to confidently inform design decisions.
We partner with you, across the entire journey, to advance your UX research practice and make an impact.
UserZoom’s research experts meet you where you are to deliver instructor-led UX training designed to meet your goals and your roles.
We can augment your team with ongoing support from one of our researchers, or deliver project-based research from start to finish.
UserZoom’s comprehensive guide to planning, launching, managing, and analyzing UX research gives you all you need to know about creating experiences your users will love.
“UserZoom is like the Lamborghini of research platforms. And you're just an incredible partner too. People are excited to use the tool and then they're also excited to get to talk to your experts.”
UX Leader, Global Technology Company
“With remote unmoderated research from UserZoom, we can have more participants and spend less time on traveling, setting up the lab and recruiting users. We also save time on the analysis of the gathered data.”
UX Researcher, PayPal
“The combination of both rapid and qualitative research with remote testing at scale and quantitative metrics provides statistical significance for stakeholders.”
Senior Researcher, Lloyds Bank